GENERAL QUESTION

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 A: The ideal time to ride is 9:30am. Being out on the trails early means you will probably have the whole trail system to yourself. Plus, first out gets the freshly groomed trails and any fresh powder. 

A: Guided tours are customized to every level. Guides to rentals is low, 1:6 preferred (one guide to six snowmobiles), but 1:8 is acceptable. Speed varies and you have a much larger area to ride. Guided rides are slightly more per rental to offset the loss of income for that rental for a self-guided ride. 

Self-guided tours are private, your family, your friends. Routes are limited to 3 trails or about 50 miles. Remember, 20 mph speed limit for self-guided tours.

A: We DO NOT currently offer transportation to/from our location. Mammoth does have a couple of taxi services. It's recommended to book early, as they do fill up fast, especially during the holidays. 

Mammoth Cab

Mammoth Taxi

  *DJ's is NOT affiliated with ANY Mammoth cab/taxi company. We are not responsible for any problems you may encounter with said companies. We only offer their information as a courtesy to our guests .

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A: Riders young as 4 years old can ride as a passenger in our snowpark area. For all back country tours, age 6 is the minimum for riders. 

For the snowpark, drivers must be at least 16 years old with a valid drivers license and a parent/guardian present.

For all back country tours, (guided and self-guided) drivers must be at least 17 years of age to drive on a single passenger sled, and aged 21 to drive with a passenger.  

Valid drivers licences are required for all drivers, and all drivers under the age of 18 MUST have a parent/guardian present. 

 A: Yes. Check-in 45 minutes prior to your scheduled departure to review the Rental Agreement, waiver, and safety rules. In your confirmation email is a link to an online waiver.  If you complete the online waiver it will reduce the time required for check-ins 

A: Yes, a deposit of $100 per sled will be charged to your credit card at time of rental. This is a fully refundable deposit. 

You will also be asked to sign a damage deposit slip. This agreement states that you understand that we will charge your credit card  for any damage incurred during your rental period. 

A: No. For all minors, their parent/guardian MUST fill out and sign the waiver. If the parent or guardian will not be there, please make sure the waiver is filled out PRIOR to your reservation date. You will receive a link to an online waiver when you make your online reservation. 

For legal reasons, we cannot allow minors to ride without a waiver from their legal parent/guardian.

A: Two. We have a 350 pound weight limit per sled. No triple riding. 

 A: No. You may change drivers only if you return early to play in the snowmobile park. Switching drivers in the back country forfeits your $100 deposit.  

 A: No. Please do not make a reservation if you are pregnant. Consult your physician on other issues including respiratory distress, heart, back or neck pain. We cannot be responsible for any injuries that result from a pre-existing condition that is exacerbated by riding a snowmobile. 

A: No, but you can if you make an effort to do so. The trails (summer logging roads) are marked with Checkpoints and Photo Stops. Some trails are marked line of sight with orange diamond markers. Trails are groomed. Your map is on the snowmobile between your legs. The emergency phone numbers are on the map. Most importantly, if you intentionally leave a self-guided route and we have to come and get you, you will lose your $600 deposit. You are also responsible for County Search and Rescue costs.  Stay on your assigned trail, obey the 20 mph speed limit, and you should have the adventure of a lifetime.  

 A: Advanced reservations are not required, however they are STRONGLY recommended. We have a limited number of sleds and demand is especially high during holidays. If you are in the area and have not made reservations yet, give us a call, we will do our best to fit you in.  

A: A credit card is required for all advanced reservation.  Full payment is charged for "no shows".  Fees for cancellations are based upon the total number of snowmobiles. Cancellations for  1-4 snowmobiles is 24 hours.  5-9 is 48 hours and 10+ is 72 hours notice.  A 5% Booking Service Fee plus the cost of each snowmobile reserved will apply to a reduction in the number of snowmobiles if cancellation occurs less than the time frame noted above.  There is no penalty if we cancel. 

Upon arrival, a credit card will be required for the deposit of $100 per snowmobile. This transaction slip is returned if there are no damages, no issues, and you return your rental on time. 

 A: We provide a helmet (open faced) and map for all riders. You will need to provide eye and chin protection. Ski googles work well.  

A: When snow is predicted, we operate as usual. When it begins to snow, depending upon the forecast, we change self-guided tours to guided rides. If it begins to snow heavily, reservations are cancelled as far in advance as possible. Some rides may be pro-rated if a storm moves in too fast. If Highway 395 is closed that day, all reservations are notified as early as possible. Reservations are cancelled without penalty if we close on a snow day.  

A: Outdoor winter gear is recommended. You will be outside for several hours, plan accordingly: boots, ski/snow pants or bibs, jacket, and gloves/mittens. And like mom always said....wear layers! You can always take stuff off if you get hot. ;) 

For drivers: balaclava, gator...or something to cover your chin is recommended when the weather is unstable. 

Sunglasses and fleece face gear are available for purchase at our base if you forget yours. 

A: You will need to bring eye protection (ski/snowboard googles are fine. Or sunglasses), and chin protection (if you want it). All riders/drivers age 16 and over must bring a valid drivers licence. All states/countries are accepted. 

You may also bring a camera, cell phone, snacks/drinks. NO ALCOHOL!  Please DO NOT LITTER! Keep your trash with you until you return to base and are able to dispose of it properly. 

There is minimal storage in the map bag on each snowmobile. Keys, and wallet should be kept in a zippered pocket. Wear plenty of sunscreen and lip balm with sunscreen. Even on overcast days, the suns burn rays still come through. The higher altitude also makes you more prone to sun burn. Even in the winter! 

We are not responsible for lost/stolen items.